I was sneaky the other day. I admit it...but it just might benefit you.
I went to a major fitness center the other day here in Los Angeles where I live. I wanted to see how they approach their clients.
I asked about the personal training. My peppy personal training manager said "well, we have you answer a lot of basic medical questions and then we ask you about your fitness goals. Then we take that information and feed it into our computer, and out comes your program".
So my program is designed by a computer? That doesn't sound very personal to me.
I'll stick to interacting with my clients and designing programs based on many "human" factors...not just what a computer tells me is "right" for my clients.